Banquet Captain

Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been named as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!
Assist the Manager(s) of YC Operations in overseeing the entire YC Restaurant Operations of Horseshoe Bay Resort. It is the sole duty of the YC Restaurant Captain to Assist the YC Restaurant Manager in overseeing all aspects of the restaurant and the execution of service. This includes the overseeing of payroll and budget, along with service standards, guest satisfaction, employee moral and production, and food-service quality. The YC Restaurant Captain works on the front line alongside the service staff.
Daily and weekly exchange of information is imperative to the Manager(s) of YC Operations as well as line level associates.
Daily recap of all restaurant activities regarding revenue, staffing, issues/concerns, weather, and amount of covers must be submitted at the end of a shift to executive office and Director of Food & Beverage.
Must attend all Food and Beverage meetings and relay all information to fellow management.
Communicate with resort members/guests on needs and accumulate feedback.
Ensure the proper information on operation requirements, as well as execution, are properly delegated and distributed amongst the staff. Staff must be well informed on all areas of coverage and given the responsibility and power to accomplish company goals for a successful restaurant.
Responsible for assistance in evaluation, job performance, and maintaining weekly payroll
Assign and monitor daily employee shift side work
Must have understanding on how to read and execute a BEO form
Two years experience in a supervisory restaurant role, preferably in a resort setting is valued.
Requires problem solving abilities.
TABC and Safe-serve certified.
Working knowledge of Microsoft Excel and Word is helpful
Requires excellent oral and written communications skills.
Comprehend reading materials, speak, read and write English
Impeccable standards of appearance
Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel

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