Tennis Attendant

Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been featured as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!
The Shop Attendant greets and assists members and guests to the fitness Center and Tennis Pro Shop. Ensure all supplies are stocked and facilities are clean and visually appealing. Provide exceptional customer service, answer questions, and ensure guest has a pleasant experience.
Greet and assist members and guests to the facility.
Answer phone and schedule appointments for tennis courts and lessons.
Handle sales transactions within POS system.
Utilize Golf Pro and V1 for scheduling and check in of guests for service.
Maintain cleanliness of tennis and fitness center; re-stock merchandise.
Ensure retail items are folded, hung and neatly organized.
Previous customer service experience required.
High School Diploma or equivalent.
Basic math and accounting skills.
Excellent telephone etiquette and interpersonal skills required.
Service oriented - able to pamper, accommodate and anticipate guests' needs.
Positive, energetic and professional demeanor.
Ability to multi-task.
Ability to be efficient and productive in a fast-paced environment.
Must be able to interact with co-workers, customers and have a sense of TEAM.

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