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Valet Driver

Description
Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been named as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!
JOB OVERVIEW:
Drivers must be able to operate a bus and have a class B CDL with passenger endorsement. They not only drive shuttles on property, but are knowledgeable of the local area, Austin, and San Antonio airports. Drivers are required to assist guests with luggage and help those who need help in and out of our vehicles. Drivers must learn how to work as a team with the valet and back up the bellmen if needed. All drivers must have extensive knowledge of the resort and be willing to run dispatch when needed.
ESSENTIAL JOB FUNCTION:
Driving any guests or members to appropriate destinations in a safe and
professional manner.
Maintain cleanliness of all fleet vehicles, including interior and exterior to HSBR Standards.
Access, input and retrieve information from department computer system.
Coordinate, track, and respond quickly to all transportation requests.
Responsible for billing procedures and proper handling of SMS reports.
Maintain professional composure in high stress situations in order to make last minute changes as needed.
Maintain a constant awareness of resort amenity schedules and promotions.
















MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
Ability to lift luggage and assist valet team.
Must be at least 21 years of age.
Must be able to speak, comprehend reading materials and write English.
ADDITIONAL QUALIFICATIONS:
Exceptional communication skills, detail oriented, and ability to learn in an ever changing work environment.
Must have flexible schedule and be willing to work beyond scheduled hours if necessary.
Multi tasking skills.
Telephone etiquette.
Pleasant personality.
Neat in appearance and well groomed.
Maintain a good driving record and knowledge of basic vehicle functions.
Must be able to run or move quickly to provide prompt service.
Must be able to walk and stand for majority of work schedule.





















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