Bronco Off Roadeo
SummaryThe Guest Services Supervisor is responsible for the overall check-in of guests, organization, and inventory of the merchandise, manage onsite catering team, and campfire entertainment.
The ideal candidate is someone who enjoys working with customers and providing a positive experience.
In this role, you will work diligently with all team members, irrelevant of their position to ensure seamless running of the program.
ScheduleFriday and Saturday 7:
00am - 7:
00pmWednesday and Thursday Day Shift Essential Duties and
Responsibilities:
Manage proper check-in of all guestsEnsure all necessary documents and paperwork are completed before start of programCommunicate to Lead Trail Guide and Trail Guides any pertinent information captured during the onsite registration processReplenish inventory of registration supplies, mercantile, and all supplies used on campusEncourage guests to purchase souvenirs from the mercantile area and videos of their time on campusAssists the Trail Support when time allows, in the storeWorks directly with catering team to ensure daily counts and dietary restrictions are accounted forWork directly with local talent agency to confirm talent for evening campfiresWork directly with shuttle staff to ensure safe and timely handoff of attendeesOversee Trail Support when under direct supervisionOther duties as assignedSupervisory
Responsibilities:
Manage catering team to ensure daily counts and dietary restrictions are accounted forWork directly with local talent agency to confirm talent for evening campfiresWork directly with shuttle staff to ensure safe and timely handoff of attendeesOversee Trail Support when under direct supervision
Qualifications:
Bachelor's degree from an accredited university, preferredMinimum 1 year of hospitality, customer service type experienceProficient with various PC software applications including MS Office products, Excel, and Google DocsMust have and maintain a valid driver's licenseAbility to read, write and speak English, fluentlyProficiency in reading and writing instructionsUnderstanding of basic finance and accounting practicesCommunicate clearly with coworkers, vendors, customers, and management teamMust be able to respond to direction and critiques from supervisorsMust have excellent verbal and written communication skillsMust be detail-oriented and committed to accuracy and timelinessMust be hospitality driven, enthusiastic, self-motivated, organized, and pay close attention to detailAble to work independently, exercise good judgement, and effectively problem solveAbility to work with other people with a positive work attitudeAbility to present a professional image in both appearance and behaviorPerform work on weekends and evenings as needed to meet deadlinesPhysical Demands and Work Environment:
The physical demands and work environment described below represent the activities and surrounds of the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Guest Services Supervisor will work in an office environment and outside in various weather conditions.
The employee will occasionally be required to lift and/or move up to 35lbs.
About the Company:
Bronco Off Roadeo.
Estimated Salary: $20 to $28 per hour based on qualifications.
The ideal candidate is someone who enjoys working with customers and providing a positive experience.
In this role, you will work diligently with all team members, irrelevant of their position to ensure seamless running of the program.
ScheduleFriday and Saturday 7:
00am - 7:
00pmWednesday and Thursday Day Shift Essential Duties and
Responsibilities:
Manage proper check-in of all guestsEnsure all necessary documents and paperwork are completed before start of programCommunicate to Lead Trail Guide and Trail Guides any pertinent information captured during the onsite registration processReplenish inventory of registration supplies, mercantile, and all supplies used on campusEncourage guests to purchase souvenirs from the mercantile area and videos of their time on campusAssists the Trail Support when time allows, in the storeWorks directly with catering team to ensure daily counts and dietary restrictions are accounted forWork directly with local talent agency to confirm talent for evening campfiresWork directly with shuttle staff to ensure safe and timely handoff of attendeesOversee Trail Support when under direct supervisionOther duties as assignedSupervisory
Responsibilities:
Manage catering team to ensure daily counts and dietary restrictions are accounted forWork directly with local talent agency to confirm talent for evening campfiresWork directly with shuttle staff to ensure safe and timely handoff of attendeesOversee Trail Support when under direct supervision
Qualifications:
Bachelor's degree from an accredited university, preferredMinimum 1 year of hospitality, customer service type experienceProficient with various PC software applications including MS Office products, Excel, and Google DocsMust have and maintain a valid driver's licenseAbility to read, write and speak English, fluentlyProficiency in reading and writing instructionsUnderstanding of basic finance and accounting practicesCommunicate clearly with coworkers, vendors, customers, and management teamMust be able to respond to direction and critiques from supervisorsMust have excellent verbal and written communication skillsMust be detail-oriented and committed to accuracy and timelinessMust be hospitality driven, enthusiastic, self-motivated, organized, and pay close attention to detailAble to work independently, exercise good judgement, and effectively problem solveAbility to work with other people with a positive work attitudeAbility to present a professional image in both appearance and behaviorPerform work on weekends and evenings as needed to meet deadlinesPhysical Demands and Work Environment:
The physical demands and work environment described below represent the activities and surrounds of the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Guest Services Supervisor will work in an office environment and outside in various weather conditions.
The employee will occasionally be required to lift and/or move up to 35lbs.
About the Company:
Bronco Off Roadeo.
Estimated Salary: $20 to $28 per hour based on qualifications.
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